Your Questions, Answered.

How do I place an order?

Simply browse our products, add your favorites to the cart, and click “Checkout.” Follow the prompts to enter your details and confirm your purchase.

Once your order is dispatched, you will receive an email and SMS with a tracking link. You can also view status updates in the “My Account” section.

We strive to keep our inventory updated. If an items goes out of stock after you order, we will notify you immediately and offer a full refund or a comparable substitute.

Standard delivery typically takes 3-5 business days depending on your location. Local deliveries within the city are often completed within 24-48 hours.

Yes! We offer free standard shipping on all orders above a certain value Rs.8,999. For smaller orders, a nominal flat shipping fee applies.

Since we ship food products, we take extra care in packaging. However, if your package is damaged during transit, please take a photo and contact us within 24 hours for a replacement.

If your account is debited but the order isn’t confirmed, don’t worry. The amount is usually refunded by your bank within 5–7 business days. Contact us if you need assistance.

Yes, we offer COD for most locations. Please check the availability for your specific pin code during the checkout process.

Absolutely. We use industry-standard SSL encryption and secure payment gateways to ensure your financial data is never stored and always protected.